Chief Executive OfficerJustine Molyneux

I am a passionate, driven, enthusiastic go-getter whose career has spanned a number of organisations, but has finally found their niche in the third sector. I enjoy taking concepts from inception to fruition, with the ultimate end goal of success.

I started my career as a nursery nurse; working firstly as a nanny in London and Berkshire, then returning home to work in a school nursery. Quite quickly I realised that I wanted to be a leader so, at the age of twenty, I secured my first management role. I subsequently began managing a new children’s purpose built facility in Runcorn by the age of twenty-two.

After a number of happy years, my sights were set on the next part of my career development and joined Healthwise Helplines as Sales Manager for educational schools resources. Whilst working at Healthwise, I attained a number of management/customer service qualifications, which lead to a new role as Business Development Manager/Quality Manager. In this role I was solely responsible for the company achieving:

  • Investors in People status
  • ISO 9001:2000
  • Telephone Helplines Award

The biggest accolade was the company achieving the BT Vision top 100 companies’ award for quality and innovation – something I was very proud to have been a lead on.

In 2003 I decided it was time to move on and gained the position of CEO at Tranmere Alliance, now known as Involve Northwest. I very quickly became aware of the excellent services that the company delivered and set about with a growth and development strategy for the future.

As Chief Executive Officer, I work as the strategic driver for the organisation, and have taken the company from a turnover of £168k to now £5 million. I am passionate about the services that Involve Northwest delivers and have a set plan for the future, due to the work that has been successfully delivered to date.

Involves driver is people and all of the services delivered revolve around supporting people make life changes to improve their own quality of life.

As part of Involve, I sit on a number of boards such as Lairdside Together and the Trading Standards Partnership. I also regularly attend many strategic meetings in relation to Wirral and the North West, respectively.

I am Mum to two girls - whom I adopted in 2009, and have managed to complete a BA in Business and Enterprise.”

60-second Q&A with the CEO

So, Justine, you’re the Chief Executive Officer at Involve Northwest - can you tell us a bit about yourself?

My original background is as a qualified nursery nurse, which I did for ten years running a variety of nursery establishments. I then moved on to a private sector organisation, where I was able to use the skills learnt and develop new ones as a Quality/Business Development Manager. My driver has always been change management and vision for the future which keeps me motivated, enthusiastic and driven to achieve both professional and personal results. Working in the third sector, you have to be resilient and my career to date has helped shape who I am today.

So, with that in mind, where do you want to be in three years’ time?

I still want to be with Involve, but to have a wider variety of services so that we truly have a one-stop shop approach for our clients.

As the CEO of a modest-sized organisation, you’re a very busy woman with lots of meetings to attend. What do you do to try and relax when you’re not at the office?

My relaxation time usually is a weekend away, where I can really unwind and relax with a nice glass of wine and stop planning what I need to do for work!

That sounds great! What other things do you like to do in your spare time?

My hobbies are spending time with my two girls. We love eating out and doing activities together.

Can I ask, do you have any hidden talents that we don’t know about?

My hidden talent is that I’m quite good at archery – not something I use very often though...

And finally, do you have one piece of advice you would give an 18-year-old Justine, starting out today?

Hmm... I would say to have a very clear vision, but to keep an open mind about your future and to include education as a baseline and starter! I’d also say to think and dream big, as you never know where you will be in the future.